Kobe Port — Tax refund procedures | Tax refund kiosks and customs inspection areas
1. Kobe Port — Tax refund procedure overview
At Kobe Port, you can complete the customs confirmation for your tax-free purchases at the tax refund kiosks installed in the terminal.
Please complete the customs confirmation before checking your tax-free purchases in with your shipping company or going through departure procedures. How your refund is paid after the customs confirmation depends on the store and the refund operator.
2. Tax refund kiosks and customs inspection areas
Tax refund kiosks
At Kobe Port, tax refund kiosks for the customs confirmation of tax-free purchases are installed.
Kobe Port Terminal
Floor: 2F
Location: see the map below
Naka Pier Cruise Terminal
Location: see the map below
Please complete the customs confirmation before checking your baggage in with your shipping company.
The customs inspection area is near the tax refund kiosks. If asked by a customs officer, please present your tax-free purchases.
Cash refunds
There are no cash refund terminals or counters at Kobe Port.
Refunds are paid by the method set by the store or refund operator (such as credit card or electronic payment). Please check the refund method when you buy.
3. Kobe Port — Map of tax refund kiosks and customs inspection areas
Kobe Port Kobe Port Terminal, 2F (tax refund kiosks / customs inspection area)
Source: Japan Customs, Ministry of Finance, "Locations of Tax Refund Kiosks and Customs Inspection Areas" (Japan Customs official website)
Kobe Port Naka Pier Cruise Terminal (tax refund kiosks / customs inspection area)
Source: Japan Customs, Ministry of Finance, "Locations of Tax Refund Kiosks and Customs Inspection Areas" (Japan Customs official website)