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Tokyo · Marunouchi area

Centralized tax-free areas↗

Tax-free shopping & refunds

Tax Refund Operator (TRO)J&J Tax Free
Refund procedureAt the counter during opening hours on the purchase date
How to register your refund destinationRegister on the dedicated website
Refund methodsNot yet confirmed
Cash refundsNot yet confirmed
Airports offering cash refundsNot yet confirmed
Minimum eligible purchaseAt least ¥5,000 excluding tax in combined same-day purchases at participating shops in this area
Processing fee2.31% of the eligible goods price

Tax-free counter

Opening November 1, 2026. The Marunouchi Area Tax Free Counter handles procedures for participating shops on B1F of the Shin-Marunouchi Building.

Operator: J&J Tax Free Co., Ltd.
Location: Shin-Marunouchi Building B1F, 1-5-1 Marunouchi, Chiyoda-ku, Tokyo
View the tax-free counter on Google Maps ↗
Hours: Mon–Sat 11:00–21:00; Sundays/holidays 11:00–20:00 (during consecutive holidays, the shorter hours apply on the last day only).
Closed: January 1 and statutory inspection days.

Visit during counter hours on the purchase date with the purchased goods, receipts, passport and other required documents. Same-day purchases at participating shops can be combined. Confirm eligibility, fees and refund options with the counter.

Marunouchi counter: conditions and notes

  • Procedures are accepted only during counter hours on the purchase date.
  • Combine same-day purchases only from shops registered for this counter.
  • Bring your own passport, credit card and receipts.
  • Returns are not accepted after tax-free procedures are completed.
  • Counter hours follow the retail hours of the Shin-Marunouchi Building. Check the Tax-Free Guide provided by participating shops for other conditions.

Participating shops

The shops listed below participate in this area’s centralized tax-free counter.

48 stores

Drugstores1 store

General retail, discount stores and home goods5 stores

Fashion, eyewear and footwear30 stores

Beauty, cosmetics and luxury5 stores

Food & souvenirs7 stores

The October 21, 2026 announcement described a planned opening scope of 52 shops in nine buildings. The list below includes shops whose participation and location we verified.

Opening announcement by the building operator

Official information & sources↗

Checked on October 31, 2026. Participating shops and conditions may change. Please confirm current details with the shop or counter.

This website is not an official website of any listed shop. Information is based on our independent research.