Cash refunds: process and conditions｜LAOX Ginza
The in-city refund kiosks on 3F of LAOX Ginza Main Store offer advance cash refunds for purchases from Global Blue partner stores. This is not a shared tax-free counter that combines purchases to meet the tax-free threshold.
Tax-free shopping and refunds
Tax-free availabilityParticipating stores listed
- Tax Refund Operator (TRO)
- Global Blue
- Refund procedure
- Complete tax-free formalities at the partner store, then use your passport and credit card at the 3F kiosks. Customs confirmation is still required on departure.
- How to register your refund destination
- Register a credit card at the kiosk
- Refund methods
- Japanese yen cash (fees and limits apply)
- Cash refunds
- Available as an advance refund before departure
- Counter location
- 3F, Ginza 8-chome Building, 8-8-9 Ginza, Chuo-ku, Tokyo
- View the refund point on Google Maps
- Service hours
- 11:00–19:30
- Service start date
- 2026-11-01
Information checked: 2026-11-02
Store information
LAOX Ginza Main Store
For foreign visitors who bought eligible goods at Global Blue partner stores in Japan. Conditions include the time remaining until departure. A complete list of eligible stores has not been verified from the announcements.